Frequently Asked Questions
How can I obtain an accurate price quote?
To provide you with the best solutions and negotiated pricing, please specify your order quantity, bottle volume, quality requirements, unit weight, preferred color, and destination port. Inquiries are typically answered within 24 hours.
Are samples available for testing?
Yes, free samples can be provided. We only charge for the delivery costs. If you provide a freight account (such as DHL, UPS, FedEx, or TNT), we can prepare and send the samples quickly.
Do you support OEM and custom production?
Absolutely. We develop new molds based on client needs regularly. You can share your ideas, drawings, or original samples, and we can realize them perfectly to your specifications.
What guarantees do you offer regarding quality and quantity?
We ensure high-quality standards, timely shipment, and responsible packaging. We guarantee that the quantity delivered will match your order exactly, and any quality issues will be addressed immediately.
How is product damage during transit handled?
While we use protective packaging, please note that a 3% damage rate for glass products is considered acceptable in the industry. For any damage exceeding this, we will work with you to resolve the issue promptly.
How can I discuss further payment or custom details?
Please reach out via our official communication channels or through the trade management system to discuss specific requirements or technical questions.
Swapora Bottle
